How to activate my Zbooni account?
Download the app, create a free account, and complete your store information. Once finished, click "Activate My Account" to start the verification process with our customer support team.
What documents are required to verify my account with Zbooni?
- Passport or ID: A copy of your valid passport or national ID.
- Bank Account: A bank account under your name. If you're using a business bank account, it must match the business legal documents you provide (e.g., trade license or commercial registration).
- Business Legal Documents: Depending on your business type, this could include a trade license, commercial registration, or any other relevant legal documents proving the existence and legality of your business.
- Active Social Media Account or Website: Proof of an active social media account (e.g., Instagram, Facebook) or a functioning website associated with your business.
These documents are essential to verify your identity and ensure compliance with regulatory requirements. Having them ready will facilitate the account opening process with Zbooni.
Are there any charges if I decide to cancel my Zbooni account?
No, there are no charges for canceling your Zbooni account. You can close your account at any time without incurring any cancellation fees.
Can I have multiple accounts on the same email?
No, you can only have one account per email. However, you can create multiple accounts with the same business details (bank account, trade license, name, etc.) using different email addresses for each account.
Can I have multiple accounts on the same device?
Yes, you can manage multiple Zbooni accounts on the same device by logging in and out of each account as needed. This allows you to conveniently manage various business profiles or roles from one device.
Can I have multiple currencies in the same Zbooni account?
Currently, Zbooni does not support multiple currencies within the same wallet. Each Zbooni account is linked to a single currency based on your settings. To add or manage different currencies, you'll need separate Zbooni accounts.
Why do I need a trade license as a local business using Zbooni?
We require a trade license to verify that your business is legally registered. This ensures compliance with local regulations and assures customers of the legitimacy of your business operations.
How secure is Zbooni?
Zbooni prioritizes security with PCI compliance, which is the highest standard in banking systems. We leverage the same secure gateways as major websites like Amazon and Noon. Our robust security protocols ensure that any potential breach would impact the broader internet, emphasizing our commitment to safeguarding your transactions.
Will I have a dedicated support team?
Support Team Access: Each business activated on Zbooni will have access to the support team 24 hours a day.
For any further support or if you have any specific questions, please contact our customer support team.
Related to