F&Bs can effectively utilize Zbooni's capabilities to enable direct customer ordering via direct checkout or WhatsApp.
Getting Started
- Log in to your Zbooni account.
- Navigate to "Store Settings."
- Fill out your store details accurately. It's important to ensure that your store details are accurate and appealing.
Create Detailed Product Listings:
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Add each food item to your Catalog. Ensure each item includes:
- Clear Descriptions: Highlight key features and benefits.
- High-Quality Images: Use clear, attractive photos to showcase your products.
- Transparent Pricing: Display clear pricing to avoid confusion.
Pro Tip: Choose to Publish your product listings on your cShop. This makes them discoverable, allowing customers to find and purchase from you easily.
Enable Direct Ordering through WhatsApp:
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Activate Direct Checkout:
- Your cShop storefront supports a direct checkout experience. Ensure it's enabled unless specified otherwise.
- You will receive a payment notification via push and email to inform you that an order has been placed.
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Connect WhatsApp to Your cShop:
- Connect WhatsApp to your cShop to allow customers to chat directly from menu items or your cShop homepage.
Promoting & Processing Orders
Promote Your cShop Link:
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Share Across Platforms:
- Maximize visibility by sharing your cShop link on social media platforms, your website, and other marketing materials.
Process Payments Securely:
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Send Secure Payment Links:
- Guarantee secure transactions by sending payment links directly to customers for orders placed via WhatsApp.
Track Orders and Sales Performance:
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Utilize the Zbooni Dashboard:
- Monitor order statuses, manage transactions, and generate detailed reports using the Zbooni dashboard.
By following these steps, your food brand can streamline ordering processes, enhance customer convenience, and efficiently manage sales operations using Zbooni's integrated solutions.