Now that you've been successfully onboarded, it's time to explore the Zbooni App! The Zbooni App enables you to manage your business seamlessly from anywhere.
Here's a breakdown of all the functions available in the app to help you manage your business:
1. New Order
- Share an order link with your customers for an easy checkout experience.
2. Notifications
- Stay updated on all your order details and receive the latest from Zbooni.
- Tap on any order notification to view payment status, order summary, details, and even download the invoice.
3. Orders
- View the status of all orders, divided into three sections: paid, failed, and pending.
- "Pending" means the link has been shared, but the customer hasn't checked out yet.
- "Failed" could be due to various reasons such as incorrect card details or customer cancellation during checkout.
4. Store
- Find your cShop's URL at the top.
- Manage your Wallet, including requesting a payout and updating your bank details.
- View your customers.
- Manage your catalog: your catalog is where you can add your items.
- Manage your collections. Collections are groups of curated items you can customize and share with your customers via chat.
- Edit your cShop information, including your cShop logo, name, and URL.
- Access the business dashboard, a web—and mobile-based dashboard that allows you to track orders and payments and access real-time reports on your business performance.
5. More
- Access more settings, including managing your profile, connecting your WhatsApp for customer communication, adding shipping details, adding tax if required, changing the language, and sending feedback.
Remember, you're not alone in this journey! You can always chat with a Zbooni representative from either the new order homepage or settings to ensure that you have the support you need when you need it.
Congrats! You now know how to navigate the Zbooni app, which will help you manage your store and provide a seamless experience for your customers.
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